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Technical Change Associates
Volume I, Issue I   

The World Class EnterpriseDave Dixon
by David R. Dixon
Someone asked me awhile back how I would define a World Class manager. I didn't have a ready answer, but I agreed to think about it and get back to him. This vignette is my response. I thought it might be useful to our readers.

World Class managers develop work groups whose capabilities match up with those of high performance teams anywhere in the world. Given enough of these work groups, a company becomes a World Class competitor. . . read more.

Client Services Under New DirectionRay Padilla
It is our pleasure to take this opportunity to introduce you to Ray Padilla, our new Director of Client Services. Ray has over 25 years experience using continuous improvement and breakthrough technologies to achieve results -- he specializes in Lean/Six Sigma and World Class Improvement Methodologies.

Before joining TCA, Ray worked as an independent consultant and he worked as a manager for Hewlett-Packard Company, where he held various positions spanning research and development, manufacturing, quality department, technical support, and site services.

Ray has a B.S. (magna cum laude) degree in Technical Management from Regis University. He has been married for 33 years to his wife Julie, and has 3 children, two sons and a daughter. He lives in Fort Collins, Colorado and is an avid runner and fly fisherman.

New Senior Consultant Ray Kime
We are also pleased to welcome to TCA Ray Kime as a Senior Consultant. Ray works with TCA clients to integrate Sales and Operation Planning (S&OP) and Lean processes with ERP systems. He provides training and hands on technical support to assist companies in their pursuit of business excellence.

Prior to joining TCA, Ray was the global S&OP manager at Honeywell and he also held key management positions at CTS Automotive Products and Nishikawa Rubber Company. While at Nishikawa, Ray learned TPS Lean tools and techniques directly from the Japanese.

Ray has a B.S. in Business Management from Indiana Institute of Technology and is a member of APICS and the Institute of Business Forecasting. He resides in Indiana with his wife and two children.

About Us
For 25 years, Technical Change Associates has provided high-performance solutions to help companies achieve extraordinary results. Visit our Practice Area page to view our entire line of consulting offerings.

While there take our online assessment to quickly and quantitatively assess the state of your business.

Lean Tips:
“Mastering the flow of work through your shop is your most important task if you are attempting Toyota's approach to lean manufacturing.” ~ Gary Conner

Top 10 Secrets of Lean
Learn how to make your lean implementation work. Listen to an audio review of the book, then request a free copy while our supply remains.

Upcoming Events
NEW!  Now you can have the “TCA experience” in a Public Workshop.  These workshops are led by Instructors who have years of hands-on industry experience and are experts in their fields. TCA is offering 3 different workshops in areas that are sure to appeal to you or your company — Value Stream Mapping in an Office Environment, Plant Layout for Lean Manufacturing, and a Hands-On Administrative Kaizen Event.  Both our on-site and public workshops guarantee your satisfaction. 

Register now!

Terms and Definitions
Human Resource Development: An organized learning experience, conducted in a definite time period, to increase the possibility of improving job performance and growth.
Learn more about Leadership Training and Supervisor Training

Lean Questions
We would love to hear from you! Please send us your questions regarding Lean processes and we will publish it in the next edition. Send your questions to

Technical Change Associates

Technical Change Associates
606 Washington Blvd., Suite 100
Ogden, Utah 84404
Telephone: (801) 621-8980
Fax: (801) 334-0877


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