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ADMINISTRATIVE LEAN PROGRAMS
Lean techniques have driven a worldwide productivity explosion
on the factory floor. TCA has adapted these powerful tools to eliminate
costs and waste in the administrative environment and in transaction-based
Looking for a proven way to increase profits and add value for
your customers? TCA Administrative Lean Services
can help you achieve this and more.
Since 1984, we have worked with organizations like yours
to enhance performance and accelerate growth. Our Administrative
Lean Services are just one more way TCA is helping to build some
of America's best companies.
A growing number of businesses
and nonprofits are using Lean techniques to reduce
administrative costs and achieve superior customer service, including:
• Manufacturing Offices
• Financial Institutions
• Hospitals and Clinics
• Charitable Foundations
• Insurance Companies
• Real Estate Brokerages
• Retail Stores
• Repair Services
• Universities and Schools
• Food Service Organizations
• Government Agencies
How Can Administrative Lean Services Help You Maintain
Administrative Lean can result in extraordinary cost
and service improvements:
- Adding value through improved response time and
- Driving higher levels of productivity that
enable growth without adding people
- Eliminating frustrations by resolving chronic problems that irritate
customers and employees
- Saving money by reducing overhead and generating greater
• Reveal Waste and Needed Improvements
• Eliminate Waste/Delays
• Design Lean Process Flow
• Quicker Response
• Higher Productivity
• Satisfied Customers
• Greater Profits
• Increased Sales
• Measured Results
• Ongoing Improvements
TCA's Proven Approach
TCA successfully applied Extreme Lean™ solutions to eliminate
the root causes of waste and inefficiency in administrative processes.
Our proven tools and techniques ensure dramatic, lasting performance
We begin with process mapping, then implement the tools of the
competition quad and rapid improvement events. Performance measurement
ensures that you stay on track and reap the full rewards of your
Process mapping is the critical first step in virtually all improvement
activities because it identifies the components of your business
processes that are inefficient and/or costly. We work with you and
your staff to create data-rich maps that provide the starting point
for significant and lasting improvements.
The Competition Quad
The Competition Quad is a suite of interdependent tools and techniques
for improving efficiency and eliminating waste. Using the data and
visibility provided by the process mapping exercise, we incorporate
these elements to correct faulty process steps
that result in sub-par performance.
Rapid Improvement Events (RIEs)
Also called Kaizen events, RIEs are highly
structured, team-based activities with specific improvement objectives.
We help to plan the events and train the teams so they can apply
the tools needed to meet your organizational objectives. RIEs are typically
completed within a week. Team reports at the end of the events document
the improvements—which often yield savings 5 times
greater than the implementation cost.
Once the improvements are in place, we design and implement ongoing
performance measurements to ensure you continue benefiting from
improved efficiency and reduced costs. Good performance measurement
nearly always results in additional improvement over time.
TCA Extreme Lean™ Experts
We've provided management consulting, technical assistance, and
training programs to business and industry since 1984—companies set new directions by harnessing the power of
World Class and Lean techniques.
Our clients are applying Extreme Lean™ capabilities to
increase profits, grow market share and solidify long-term relationships
with key customers.
Whatever combination of Lean, Six Sigma, Value Engineering
or Information Technology tools your company needs, TCA associates
are skilled in leading teams to achieve creative,
Contact Us for a Free Assessment!