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Home > Practice Areas > Customer Focused People


In a Lean environment, it’s essential to have solid human resource development programs. TCA offers the tools, techniques, and approaches you need to manage, motivate, and reward employees — creating a team of Customer Focused People.

We’ll work with you to develop the potential of your team – from directing and managing existing teams to building new teams. Some of our tools include:

Recruiting, Selection and Placement
World Class Leadership and Supervisor Training
     • Supervisor Training
     • Team Building
     • Performance Coaching
     • Personnel Development
     • Communication Skills
     • Conflict Resolution
     • Leadership Skills
Skill and Performance-Based Pay Systems
In-House Job Skills Training Programs
• Gainsharing Programs

Contact Us for a Free Assessment!