CUSTOMER FOCUSED PEOPLE

In a Lean environment, it’s essential to have solid human resource development programs. TCA offers the tools, techniques, and approaches you need to manage, motivate, and reward employees — creating a team of Customer Focused People.

We’ll work with you to develop the potential of your team – from directing and managing existing teams to building new teams. Some of our tools include:

• Recruiting, Selection and Placement
• World Class Leadership and Supervisor Training
     • Supervisor Training
     • Team Building
     • Performance Coaching
     • Personnel Development
     • Communication Skills
     • Conflict Resolution
     • Leadership Skills
• Skill and Performance-Based Pay Systems
• In-House Job Skills Training Programs
• Gainsharing Programs