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Class Management
WORLD CLASS MANAGEMENT
Lean Manufacturing Training/Developing Front-Line Supervisors
World
Class performance requires a fundamentally different approach to
managing hourly employees. To perform well,
they must learn and apply new skills and disciplines. Values,
expectations, measurements, and rewards have to be aligned, clearly
communicated, and consistently administered. Team development is
imperative. As a part of Lean Manufacturing Training we teach that
a much greater degree of collaboration with peers is required to
meet today's demand for flawless execution of production plans.
Front-line supervisors are often expected to provide this new kind
of leadership without adequate preparation. Consequently,
they struggle with the dramatic change in their role. Unable to
adapt to the fast-changing environment driven by aggressive implementation
of World Class Manufacturing, they can become a barrier to success.
TCA’s Lean manufacturing training for supervisors develops
the knowledge, attitudes, and behaviors through a combination of classroom
training and on-the-job coaching to build skill and confidence in a remarkably
short time.
OBJECTIVES
• Refresh or provide a basic understanding of World Class
(or Lean) Manufacturing techniques
• Ensure supervisors have adequate knowledge of the
products and processes for which they are responsible
• Clarify and document performance standards
• Provide an easy-to-use method for communicating
performance standards to employees
• Create a mechanism for coaching — positively, frequently and consistently
• Develop the supervisor’s ability to lead teams in decision-making
and problem-solving activities
• Show supervisors how to coordinate shared organization
resources on behalf of their teams
APPROACH - TCA CONTRIBUTIONS
Our skilled professionals will work with you and your supervisors
to bring a greatly improved style of leadership to the hourly workforce
in your company— driven by the needs
of a dynamic, high performance work environment. Using a structured
implementation project, we will:
• Review the company’s business strategy and related
goals, policies, procedures, and programs to identify
key performance criteria
• Develop a custom learning experience for supervisors
based on fundamentals of World Class supervision and performance
standards unique to your company
• Facilitate the development of tailored performance measurement
tools that will anchor the new supervisory approach
• Identify and document basic job skills and requirements to
support the performance measurement approach
• Provide coaching for every supervisor in applying the knowledge, skill, and tools they have received
to achieve superior team performance
• Certify qualified supervisors as they meet World Class
leadership criteria
BENEFITS
Your journey to World Class excellence will be significantly accelerated
by Lean manufacturing training through first-line
supervisors who share your vision and have the tools to help
make it a reality.
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